Frequently Asked Questions

Below are answers to common questions from families in Johnson City, Binghamton, Vestal, Endicott, and surrounding Southern Tier communities.
If you don’t see your question here, feel free to contact us or schedule a tour.

General Questions

What ages do you accept?

We provide care for children from 6 weeks to 11 years old.

Our programs include:

  • Infants (6 weeks–18 months)

  • Toddlers (18 months–3 years)

  • Preschool (3–6 years)

  • School-age (6–11 years)

Where are you located?

We are located in Johnson City, NY (1 Chrisfield Ave), and serve families from:

  • Binghamton

  • Vestal

  • Endicott

  • Apalachin

  • Surrounding Southern Tier communities

What are your hours of operation?

We are open Monday through Friday from 6:00am to 6:00pm.

Are you licensed?

Yes. Two Rivers Daycare is licensed by the New York State Office of Children and Family Services (OCFS) and follows all state childcare regulations.

Enrollment Questions

How do I enroll my child?

Our enrollment process is simple:

  1. Schedule a tour

  2. Check availability

  3. Complete enrollment paperwork

  4. Confirm your child’s start date

Do you offer tours?

Yes. We encourage all families to schedule a tour before enrolling. Tours give you a chance to:

  • See classrooms

  • Meet our staff

  • Learn about our curriculum

  • Ask questions

Is there a waitlist?

Openings vary by age group. If a classroom is full, we can add your child to our waitlist and contact you when a spot becomes available.

Do you offer part-time care?

Program availability varies. Please contact us or schedule a tour to discuss your family’s specific needs.

What documents are required for enrollment?

You’ll need:

  • Completed enrollment application

  • Immunization records

  • Required New York State childcare forms

  • Emergency contact information

Daily Care & Curriculum

What curriculum do you use?

We use the Experience curriculum, a research-based, play-centered program designed for early childhood development.

This curriculum supports:

  • Social and emotional growth

  • Language and literacy

  • Math and problem-solving

  • Science and discovery

  • Creative arts and movement

Children learn through hands-on activities, themed units, and guided play.

What does a typical day look like?

A typical day includes:

  • Play-based learning centers

  • Group activities and story time

  • Music and movement

  • Snacks and meals

  • Outdoor or active play

  • Rest or quiet time (age appropriate)

Our structured routines help children feel secure and confident.

How do you handle discipline?

We use age-appropriate, positive guidance strategies that:

  • Teach appropriate behavior

  • Encourage communication

  • Support emotional development

Our goal is to help children learn self-control and problem-solving skills.

Communication & Technology

How do parents receive updates?

We use the Brightwheel app to keep parents informed. Through the app, you can:

  • Receive daily updates and photos

  • Message teachers

  • Track activities, meals, and naps

Can I view my child during the day?

Yes. All classrooms are equipped with video monitoring, and parents can access live video during the day through the Brightwheel app.

Health & Safety

What safety measures are in place?

We prioritize safety through:

  • Secure check-in and pick-up procedures

  • Classroom video monitoring

  • Staff background checks

  • Ongoing staff training

  • Regular cleaning and sanitation

What if my child gets sick?

If a child becomes ill during the day, we will contact the parent or guardian. We follow state health guidelines regarding symptoms, return-to-care policies, and illness prevention.

Full details are available in our parent handbook.

How do you handle emergencies?

We have established emergency procedures, including:

  • Fire drills

  • Lockdown procedures

  • Evacuation plans

  • Staff emergency training

Parents are notified according to our emergency communication policies.

Meals & Daily Needs

Do you provide meals or snacks?

Meal and snack policies vary by program. Please contact us or refer to the parent handbook for specific details.

What should my child bring each day?

Depending on age, children may need:

  • A change of clothes

  • Diapers and wipes (if applicable)

  • Comfort items for rest time

Your classroom teacher will provide a specific list.

Faith & Environment

Are you a faith-based daycare?

Yes. Two Rivers Daycare is a ministry of Two Rivers Church. Our faith shapes our values—love, integrity, kindness, and respect.

We warmly welcome families from all backgrounds and beliefs.

Still Have Questions?

We’d love to talk with you and help you decide if Two Rivers Daycare is the right fit for your family.