Parent Resources

This page provides important information for current and prospective families at Two Rivers Daycare in Johnson City, NY. Our goal is to keep parents informed, connected, and confident in the care their child receives each day.

If you ever have questions, our team is always happy to help.

Parent Handbook

Our parent handbook outlines policies, procedures, and expectations so you always know what to expect from our program.

The handbook includes information on:

  • Daily routines

  • Health and illness policies

  • Drop-off and pick-up procedures

  • Safety and emergency protocols

  • Behavior guidance

  • Communication expectations

Daily Schedules

Each classroom follows a consistent routine designed to help children feel secure and engaged.

While schedules vary by age group, most days include:

  • Free play and learning centers

  • Group activities and story time

  • Music and movement

  • Snacks and meals

  • Outdoor or active play

  • Rest or quiet time

Consistent routines help children build confidence, independence, and strong learning habits.

Meals & Snacks

We follow guidelines to ensure children receive nutritious food during the day.

Depending on the program:

  • Snacks may be provided

  • Parents may supply meals

  • Special dietary needs can be accommodated

Please refer to the parent handbook or speak with your child’s teacher for specific details.

Health & Illness Policy

The health and safety of every child is a top priority.

We follow New York State guidelines for:

  • Illness symptoms and exclusions

  • Return-to-care requirements

  • Medication administration

  • Sanitation and cleaning procedures

If a child becomes ill during the day, parents will be contacted for pickup.

Full details are available in the parent handbook.

Safety & Emergency Procedures

Two Rivers Daycare maintains clear safety protocols to protect every child in our care.

Our safety practices include:

  • Secure check-in and pick-up procedures

  • Classroom video monitoring

  • Staff background checks

  • Regular cleaning and sanitizing

  • Emergency drills and preparedness plans

We are licensed by the New York State Office of Children and Family Services (OCFS) and follow all state childcare regulations.

Brightwheel Parent App

We use the Brightwheel app to keep parents connected throughout the day.

Through Brightwheel, you can:

  • Receive daily updates and photos

  • Message teachers directly

  • Track meals, naps, and activities

  • Receive important announcements

This helps you stay informed about your child’s day, even while you’re at work.

Classroom Video Access

For added peace of mind, all classrooms are equipped with video monitoring.

Parents can securely access live classroom video during the day through the Brightwheel app. This level of transparency helps families feel confident and connected.

What to Bring Each Day

Depending on your child’s age, you may need to provide:

  • A change of clothes

  • Diapers and wipes (if applicable)

  • Comfort item for rest time

  • Labeled water bottle (if required)

Your child’s teacher will provide a specific list at enrollment.

Calendar & Important Dates

Families will receive updates about:

  • Holiday closures

  • Special events

  • Classroom activities

  • Important announcements

These updates are shared through Brightwheel and email.

Need Help?

If you have questions about policies, schedules, or your child’s care, we’re here to help.